Terms and Conditions

Security and damage deposit

A $1,500 security and damage deposit is required before departure and is payable in cash, check, or credit card. This deposit covers any damage to the rented motor home during the rental period, regardless of fault. It also covers any additional charges (fuel, additional mileage, additional days, etc.) incurred related to the rental that was not charged elsewhere in the rental contract or rental application, including traffic tickets or other fines incurred. This deposit also covers all costs and our lost time ($75/hr), including pre-and post-judgment attorneys, legal & collection fees we incur collecting payment from you, or otherwise enforcing our rights under this contract. The deposit may be held until the completion of any legal or collection action. The deposit, or unused portion, is refundable within 14 days.

Renters Insurance

Each Renter will be required to obtain renters insurance through the following 2 options prior to departure day​.  The Quantum LF31 includes Renter Insurance.  

For your convenience, we have partnered with MBA Insurance for your rental insurance needs.

Option 1 – Purchase MBA Insurance

Purchase the insurance directly from our insurance provider, MBA Choice Insurance. If you choose to go this route, please follow the step by step instructions below:

1. Go to www.mbachoice.com

2. Enter our policy number 303235 and verify us as your “dealer”.

3. Enter the appropriate VIN (Last 6) to the unit you are renting.

4. Enter all trip and personal info.

5. Print and sign a Certificate of Insurance. Send a signed copy to our office via email to bookings@usrvadventure.com.

Option 2 – Obtain an Insurance Binder / Endorsement form

Obtain an Insurance Binder / Endorsement from your existing auto insurance company (State Farm, Farmer’s, AAA, Allstate, etc) in the United States. We will need to be added to your policy as a “Loss Payee” and “Additional Insured”. Please note that your insurance must be full coverage to include comprehensive, collision, and liability.

Renter and Driver’s requirements
  1. All drivers must be a minimum 25 years of age at the time of rental, and possess valid drivers’ license.

  2. Renter must be present, and provide a major credit card and picture identification at the time of pick-up.

  3. Renter’s identification name must match the name on the credit card being used to pay for the rental

  4. Only Authorized Driver(s) are permitted to drive & operate the motor home. Authorized drivers are defined as only those drivers expressly listed and designated as authorized drivers within this contract.  Renter relieves rental company and its insurance carrier(s) of any liability incurred while the motor home is driven or operated by anyone other than an authorized driver.

  5. Renter certifies that all the information provided in the Reservation Application and in this contact is true and accurate.  Any inaccurate or fraudulent information voids this rental contract.

  6. If involved in an accident you must notify dealer within 24 hours. A full written police accident report must be submitted to our management upon your return. Failure to comply will result in the forfeiture of your security deposit. 

Pets

 

We allow dogs in some of our units with no extra fees. No cats please! Please do not leave your pets unattended in the units for long periods of time. If you do leave your pet in the motorhome unattended, your pet must be crated. Renter is responsible for any damages to the motorhome. Please be aware that if the power goes out, for any reason, it will get hot in the motorhome.

Indemnity and warranty

You agree to indemnify us, defend us, and hold us harmless from all claims, liability, costs, and attorneys’ fees incurred by us resulting from and arising out of, this rental and your use of the vehicle. We make no warranties, expressed, implied, or apparent, regarding the vehicle, and no warranty that the vehicle is fit for a particular purpose.

Payments
  1. 50% payment is due to reserve motorhome if the reservation is made more than 45 days prior to departure. Reservations made within 30 days require immediate payment. Renter authorizes full payment to be made by any credit reference listed on the Reservation Application if full payment of contract or Addendums is not made within 30 days of departure.

  2. You agree to pay us, on demand, for all charges due us under this contract, including, but not limited to : (a) a mileage charge based on our experience if the odometer or its seal is tampered with, or disconnected; (b) all expenses we incur in locating and recovering the vehicle if you fail to return it or if we elect to repossess it under the terms of this contract; (c) all costs, including pre- and post-judgment attorney’s fees, we incur collecting payment from you or otherwise enforcing our rights under this contract; (d) a 2% per month late fee, or the maximum allowed by law (if lower than 2%) on all amounts due us but not paid upon return of the vehicle; (e) $100, plus $5 per mile for every mile between the renting location and the place where the motor home is returned or abandoned, plus any additional recovery expenses we incur; (f) $25 if you pay us with a check returned unpaid for any reason. We may use your Security Deposit to pay any of these amounts owed us.

 
Security and damage deposit

A $1,500 security and damage deposit is required before departure and is payable in cash, check, or credit card. This deposit covers any damage to the rented motor home during the rental period, regardless of fault. It also covers any additional charges (fuel, additional mileage, additional days, etc.) incurred related to the rental that was not charged elsewhere in the rental contract or rental application, including traffic tickets or other fines incurred. This deposit also covers all costs and our lost time ($75/hr), including pre-and post-judgment attorneys, legal & collection fees we incur collecting payment from you, or otherwise enforcing our rights under this contract. The deposit may be held until the completion of any legal or collection action. The deposit, or unused portion, is refundable within 14 days.

Cancellation policy
  1. Reservation cancellations over 21 days before departure are subject to a $100 cancellation fee.

  2. Reservation cancellations between 14 and 20 days before departure are subject to a $500 cancellation fee.

  3. Reservations canceled less than 13 days before departure are subject to the full rental fee.

  4. You may reschedule your rental once after the submission of the application with no fee.

  5. Cancellation charges will be taken from any renters funds available: prepayments or security deposit.

 

Roof access

For safety reasons, all members of the rental party are expressly prohibited from the use of the roof ladder and roof. Any evidence of use or access to either of these items will result in full forfeiture of the Security and Damage Deposit in addition to any damage incurred.

Awnings

We discourage the usage of the exterior awnings. This is for your protection because they are $1200 to replace (up to $5000 for the automatic ones) and can be damaged very easily due to weather or accidental misuse. Awnings ARE NOT COVERED by insurance. Damage to awnings, including damage while driving (tree, toll road, etc) are 100% your responsibility and could exceed your security/damage deposit amount. If there is damage you will be required to pay cash or cashiers check upon return. 

Pick-up and return
  1. Pick up is 1:00 PM to 4:00 PM. Monday through Friday; and 10:00 am to 12:00 PM on Saturday unless otherwise agreed upon.

  2. Return is 9:00 am to 12:00 PM Monday through Friday, and 9:00 am to 10:00 am on Saturday. You agree to return the motorhome to a location we agree upon, in the same condition that you received it, except for ordinary wear.

  3. If Delivery/Pickup is arranged, ½ hour of time is included in the rate, after ½ hour, the rate is prorated at $50/hr.

  4. There are no refunds for early returns. There is a $50 per hour late fee.

 

Generator
  1. Four (4) hours per day averaged, free generator use. Thereafter, there is a $3.00 per hour charge.

 

Smoking of any kind is Prohibited
  1. There is a $500 fumigation fee for rentals having any evidence of smokers. This charge is at the sole discretion of the rental company. Our main concern is for the health of subsequent renters.

  2. We enforce a strict NO SMOKING policy.

Cleaning charges

A fee to Prep and Sanitize the motor home upon return has been included in this contract. If the motor home required additional cleaning beyond 3 hours, the additional fee will be $50/hr. The fee is at US RV Adventure, Inc. sole discretion.

Personal Property

You release US RV Adventure, Inc., and our agents from all claims for loss of, or damage to, your personal property or that of any other person, that was left or carried in the motorhome, whether or not the loss or damages was caused by our negligence or were otherwise our responsibility.

Personal Injury

You release US RV Adventure, Inc., and our agents from all claims for injury, including, without limitation, personal, bodily, or mental injury, economic loss or damage to you, guests, unborn children, or relatives, whether or not the injury was caused by use of the motorhome, our negligence, or was otherwise our responsibility.

Waste Holding Tanks: 

 

Waste holding tanks must be emptied prior to return. Putting anything other than human waste or RV or 1-ply toilet paper (supplied) in the toilets will result in an extra cleaning fee. You can choose to prepay a dumping fee. The cost for repair will be the cost of damages plus $250/hr. for labor.

 
Mileage
  1. There are no refunds for unused miles.

  2. Additional Mileage Charge, in excess of free miles, will be billed at $.35 per mile. Mileage can be pre-paid. Any overages will be taken out of security deposit. 

 

Fuel
  1. No warranties are made regarding fuel tank capacity or fuel mileage.

  2. All gasoline, diesel, or propane refueling during the trip is at the customer’s expense.

  3. The motorhome is provided with a full tank of gas and propane. It is the renter's responsibility to return motor home with all tanks full; otherwise, A refill charge will be incurred to put back the fuel and propane used. (note fuel policy). The price of propane and gas will be dependent on the day's market price plus 20/hr. labor.

  4. Renters may choose to prepay for Gas refills. Please see Fuel Policy or contact a US RV Adventure representative.

Maintenance and breakdown responsibility
  1. The renter is responsible for checking the engine oil, fluids, and coolant levels at each refueling, as well as reporting any mechanical failures immediately.

  2. US RV Adventure Inc. is not liable for any of the renter’s expenses due to unforeseen breakdowns beyond the rental companies' control.

  3. Maintenance expense reimbursement policy is available from the rental company.

  4. The Customer is responsible for all damage or repair due to negligence or failure to provide maintenance while the renter has possession of the motor home.

  5. In the event the motorhome is in repair for 12 hours or more, due to no fault of the customer, our responsibility to the customer is limited to refund of daily rate or portion thereof. Radio, automatic step, air conditioning, refrigerator, microwave and appliances, cruise control, generator malfunctions, and all other items are not considered breakdowns and no refunds are available for repair to these items.

  6. Customer must obtain authorization from US RV Adventure for any repairs/replacements to the motor home, or the renter will be fully liable for any expense incurred by US RV Adventure. 

  7. Any windshield or window damage will result in the replacement of the windshield/window. This is for safety considerations. MBA insurance does not cover this cost unless associated with collision or comprehensive incident.

  8. Renter acknowledges all tires are in proper order upon signing check out form. Flat or leaking tire replacement/repair is the sole cost of the renter, subject to item 6 above, and the Responsibilities for Damage Loss paragraph, item 6.

  9. Damage below the bumper (top) line and above the windshield (top) line is the sole responsibility of the renter. The renter agrees to financial responsibility for the repair/replacement of all damaged items, per this addendum.

 

Towing of trailers is not allowed

Some exceptions may be considered on a “per rental” basis. If approved, the towing charge is $49.00 per week, plus $.10 per mile for every mile traveled (as recorded on motorhome odometer). The renter is responsible for providing their own trailer and all liabilities associated. The renter must provide his or her own insurance (binder OK).

Loss of use

Due to any of the causes listed below is fully the responsibility of the renter and will be charged to the renter.

  1. Return of the motor home by the renter past or before the contracted return date and/or time,

  2. Repairs from damage to the motor home that are the responsibility of the renter that cause Rental company to not have use of the motorhome.

  3. Any other action by the renter that renders the motorhome unavailable for use. The rate charged will be our normal daily peak rental rate (complete day) for the period of lost use. Each day of lost use equals 4 hrs labor on the repair invoice/estimate. Renter authorizes US RV Adventure, Inc. to charge their credit card for these charges. Refer to Responsibilities for Damage or Loss paragraph.

Modifications 

 

No term of this Agreement can be waived or modified except by a writing that we have signed.

Entire Agreement

 

These Costs and Policies automatically constitute a portion of any and all Rental Contracts entered into by US RV Adventure, Inc. and Renter(s), and are binding on both parties. All other materials given the renter during the rental period are included as part of this contract. This Agreement can only be amended by a writing signed by all parties.

 

AGREEMENT OF TERMS

 

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